Phone: (925) 828-7650sales@itresponse.com


People

Our product is our people and IT Response recruits and retains the best!
The caliber of our people translates directly into the quality of our service.

Process
Proactive, not reactive! Our Process is the key to consistent success in delivering uptime!  24 x 7 monitoring helps to identify trends in your environment before they become issues and cause downtime. Regular meetings to review the state of your environment and identify trends allow us to plan with you to address them.
 
Portal
Our Web based customer portal allows you to check status on requests, review notes, as well as be a powerful resource for self help. Available any time of day, when you need it.

How We Do It

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